Toby Carvery Gift Cards Explained | Terms & How to Buy

Toby-Carvery-Gift-Cards

Buying for someone else · Updated October 2026

A Toby Carvery gift card (also searched as a gift voucher) lets you give someone a roast dinner without guessing their order. It can be loaded with any amount from £5 to £250, spent in one visit or gradually, and it works at Mitchells & Butlers venues across the UK, not only at Toby Carvery.

You can buy a physical card or an eGift card, and the expiry rule is kinder than most people expect: the 24 months run from the last time the card was loaded or used, not from the day it was bought. The one real restriction is that it only works in the restaurant, not online or for delivery.

£5–£250Any amount
24 monthsFrom last use
2Formats
In-restaurantRedemption only
Gift CardToby Carvery Menu Guide

Balance

£25.00

£5–£250

Last updated October 2026 · Based on the official gift card terms · Independent guide, not affiliated with Toby Carvery or Mitchells & Butlers

The basics

Toby Carvery Gift Cards at a Glance

A Toby Carvery gift card is a stored-value card issued by Mitchells & Butlers Leisure Retail Ltd and supplied through its gift card agent, Blackhawk Network. It holds a balance rather than a fixed meal, so the person receiving it chooses what to order.

Quick factDetail
AmountAny value from £5, up to a total balance of £250
FormatsPhysical card (posted) or eGift card (emailed)
Where it worksToby Carvery and other Mitchells & Butlers-managed venues in the UK
Online useNot valid for online purchases, so no delivery or website orders
Expiry24 months from the date last loaded or redeemed
Daily order limit£5,000 per day (relevant for bulk or business orders)
Cash and refundsNo cash exchange and no refund once purchased
Lost or stolenNot covered or replaced
Two formats to choose from

How to Buy a Toby Carvery Gift Card

How to buy a Toby Carvery gift card, physical or eGift

Both formats hold the same value and follow the same terms, so the choice comes down to timing and whether you want something physical to hand over. You can buy from the official Toby Carvery gift card page and choose any amount between £5 and £250, rather than a fixed denomination.

Gift cards are also sold by some third-party retailers. Check that any reseller shows the same terms, because the official terms are the ones that apply when you redeem the card.

Physical gift card

  • Posted to a UK address, typically within a few working days
  • Can include a free personalised message on the presentation card
  • Best for birthdays, Christmas or any occasion planned ahead

eGift card

  • Delivered by email, either instantly or on a scheduled future date
  • Can be shown on a phone screen or printed before visiting
  • Also carries a free personalised message field at checkout
  • Best for last-minute gifts or sending to someone far away

Worth knowing: orders are capped at £5,000 per day, which only matters if you are buying in bulk for a business or event. A card can hold a total balance of up to £250.

The part most people miss

Where a Toby Carvery Gift Card Actually Works

Where a Toby Carvery gift card can be used across Mitchells and Butlers venues

This is what makes the card more flexible than it first looks. It is not locked to Toby Carvery: under the terms it is valid at any Mitchells & Butlers-managed venue in the UK, which covers several other well-known restaurant and pub brands.

Mitchells & ButlersToby CarveryHarvesterMiller & CarterVintage InnsChef & Brewer

Brands shown are examples of the wider estate and can change. Check the venue accepts the card before you order.

Where it works

  • Toby Carvery restaurants across the UK
  • Other Mitchells & Butlers-managed venues nationwide
  • In the restaurant, for dine-in orders

Where it does not

  • Online purchases, including delivery and website orders
  • Moto service stations and other franchised sites
  • Any venue not directly managed by Mitchells & Butlers
Read before it sits in a drawer

Toby Carvery Gift Card Terms and Expiry

A few rules change how you should use one of these cards, and the expiry date is the one most people get wrong. It is not 24 months from the day you bought it.

How the 24-month clock works

Card purchasedDoes not start the clock
Last loaded or usedThis date starts the clock
+ 24 monthsCard expires

In practice: using or topping up your card resets the window from that date, so a card used now and then can stay valid for years beyond the purchase date.

No cash exchange

Cannot be redeemed for cash, used as a cheque guarantee, or refunded once purchased.

Cannot be resold

Cards cannot be resold or transferred for value, only gifted directly to another person.

Treat it like cash

Lost or stolen cards are not covered or replaced, so keep the card or code as securely as banknotes.

Before you visit

How to Check Your Toby Carvery Gift Card Balance

How to check your Toby Carvery gift card balance

Whether you received a physical card or an eGift card, checking the remaining balance takes a couple of minutes. Have your card number and PIN to hand before you start.

  • Check online: open the official Toby Carvery gift cards page and enter your card number and PIN to see the balance
  • Check in the app: if the card was added to your Toby Carvery account, the balance shows in your wallet or rewards section
  • Ask in the restaurant: a team member can check the balance before you order

eGift card not arrived, or balance not matching?

Check your spam or junk folder first, because gift card emails are sometimes caught by filters. If that does not solve it, contact Gift Card Guest Services and have your order number ready. The phone number and opening hours are on the official Toby Carvery gift card page, which is the safest place to confirm them.

Choosing the right tool

Toby Carvery Gift Card vs Discounts and Rewards

A gift card is a payment method, not a saving. It does not reduce the price of a meal, it prepays for it. If you want to pay less rather than give a gift, the options below do a different job.

Gift card

Prepaid balance of £5 to £250, redeemed in the restaurant. Best for gifting.

Carvery Club

Free membership with a 25% welcome offer and a stamp card. See the Carvery Club guide.

Discounts

Blue Light Card, UNiDAYS, teacher schemes and app deals. See Toby Carvery offers and discount codes.

A practical tip: because a gift card is a payment method, you can still pay part of a bill with it and the rest another way. Find the price of your meal first with the price calculator, so you know how far the balance will stretch.

How this guide was put together

This guide is based on the official Toby Carvery gift card page and its published terms and conditions. We do not sell gift cards or run the restaurants, and we only state details the terms confirm. Where a detail is not confirmed, such as phone numbers or whether a specific brand accepts the card, we say so and point you to the official source.

Last reviewed October 2026. Terms are set by Mitchells & Butlers and can change without notice.

Quick answers

Toby Carvery Gift Card FAQs

Practical questions people ask once they have read the main terms.

1

Can I use a Toby Carvery gift card for a delivery or online order?

No. The terms say a gift card cannot be used to make an online purchase, so it can only be redeemed in the restaurant, not on delivery or online orders placed through the website or app.

2

Can I top up a Toby Carvery gift card?

Yes. A card can be credited with any amount from £5, up to a total balance of £250, so an existing card can be topped up instead of buying a new one each time.

3

Is there a minimum spend when using a gift card?

No minimum spend is required. A gift card can pay part of a bill, with the rest paid separately, or the leftover balance can be saved for a future visit.

4

Does a Toby Carvery gift card expire?

The 24-month expiry is counted from the date the card was last loaded or redeemed, not from the day it was bought. Using or topping up the card starts a fresh 24-month window from that date.

5

Can I use a Toby Carvery gift card at other restaurants?

The terms allow it at Mitchells & Butlers-managed venues in the UK, not only Toby Carvery. It is not valid at Moto service stations, other franchised sites, or any venue not directly managed by Mitchells & Butlers. Confirm at the restaurant if you are unsure.

6

Can I use a gift card together with Carvery Club or other offers?

A gift card is a payment method rather than a discount, so it should work alongside a Carvery Club reward or another offer. The terms we reviewed do not state this explicitly, so confirm with a team member before you order, and read our guide to Toby Carvery offers and discounts for the discount rules.

7

What if my eGift card email does not arrive?

Check your spam or junk folder first, because gift card emails are sometimes caught by filters. If it still has not arrived, contact Gift Card Guest Services with your order number. The number and opening hours are listed on the official Toby Carvery gift card page.

8

What happens if I lose a gift card?

Lost or stolen gift cards are not covered or replaced, in the same way lost cash is not. Keeping a photo of the card number and PIN somewhere safe is a sensible backup, though it does not replace the card itself.

9

Can I send a Toby Carvery gift card abroad?

The card is intended for use at UK restaurants. An eGift card email can technically be sent anywhere, but the balance can only be redeemed at a UK Toby Carvery or Mitchells & Butlers venue.

10

Can a gift card be exchanged for cash or resold?

No. Gift cards cannot be redeemed for cash, used as a cheque guarantee, refunded once purchased, or resold or transferred for value. They can only be gifted directly to another person.

This independent guide is not affiliated with Toby Carvery or Mitchells & Butlers. Gift card terms can change, so always confirm the current terms on the official gift card page before buying or redeeming.

James Whitfield
ABOUT THE AUTHOR

James Whitfield

Editor, Toby Carvery Menus (UK)
📍 Based in the UK 🍽️ UK pub & carvery dining ✔️ Independent, unaffiliated

Covers UK pub and carvery dining, with a focus on menu prices, opening hours and location details across the Toby Carvery chain.

More about James Whitfield